The Network Engineer proactively seeks to identify opportunities to improve the overall health of the enterprise network. The Network Engineer’s effort is divided among project-based work, escalated end user issues and routine maintenance tasks.
- Specify, maintain, configure, install and troubleshoot server hardware and software.
- Interface with telecommunications providers, cloud service providers and outside expert resources.
- Monitor and document network/server/application health, utilization, and security and take preemptive measures to minimize interruptions.
- Investigate, repair, and document reported network, application and hardware issues.
- Define system requirements by conferring with users and studying business processes and functions.
- Develop and maintain procedures for consistent, repeatable user support and network administration.
- Evaluate new technologies and platforms to determine whether their applicability aligns with the business units’ needs.
- Track all projects and work requests in the enterprise service management system.
- Participate in an after-hours on-call rotation.
- Perform other related duties as assigned.
Qualifications include a Bachelor’s Degree in Business, Computer Sciences, or Information Technology, or similar discipline. Microsoft Certified Systems Engineer (MCSE) and Cisco Certified Network Associate (CCNA) certifications are strongly preferred. Must have experience in a technical position with responsibilities for support of Windows workstations, basic office software applications, voice and data networks. 5+ years’ experience as a network administrator in a multi-site Active Directory environment is preferred.